Meet the team

Who are the One25 staff? We are the caseworkers changing lives; the office team holding us together and the fundraisers keeping us going. We could do none of this without our 120 volunteers and our fantastic partners and supporters.

Anna Smith, CEO

Anna Smith


Formerly with Bristol domestic abuse charity Survive and London-based Advance Charity, Anna joins One25 as our new CEO. Read her interview blog.

Contact Anna on


Jennifer Riley

Operations Manager

Jenny comes to One25 with over 10 years’ experience working with homeless people in Bristol. She works closely with the CEO to implement strategic plans and overall management of One25.

Contact Jenny on

One25 Amy Sutcliffe

Amy Sutcliffe

Fundraising and Communications Manager

Amy leads on all our fundraising, connecting supporters to the women we help and ensuring that we’re still here for the women tomorrow, the day after, and the day after that.

Contact Amy on

One25 Sophie Whitaker

Sophie Whitaker

Finance and Resources Manager

Sophie leads on HR, finance and infrastructure; cementing One25’s foundations so that the work can actually happen.

Contact Sophie on

Tracey T NEW

Tracey Tudor

Services Manager

Tracey heads up all of our frontline services to ensure that women can get the help that they need. A ray of sunshine on even the gloomiest day; Tracey brings positive energy in abundance!

Contact Tracey on


Rachel Mac Dermot

Drop-in Coordinator

Rachel ensures that drop-in is a safe and supportive environment for our women. She creates the space where opportunities arise for staff and volunteers to work with women in whatever their needs are.

Contact Rachel on

Tilly Evans

Tilly Evans

Drop-in Support Worker and Criminal Justice Caseworker (maternity cover)

Tilly assists with the running of drop-in.

Contact Tilly on

woman icon

Grace Hitchcock

Independent Domestic and Sexual Violence Advisor

Grace supports women who have experienced physical or sexual assault to get justice, therapeutic support and a safer lifestyle. She also works with a small number of trafficked women.

Contact Grace on

doctors bag

Jane Bowman

Recovery Caseworker

Jane brings over 30 years of experience in supporting people with addictions, child abuse, criminal justice issues and much more. As a recovery worker, Jane specialises in helping the women to exit street sex-work and address their addictions so they can build a new life in the community, free from life-controlling issues.

Contact Jane on

One25 Casework Support

Alexis Jolliffe

Assertive Contact and Engagement Caseworker

The ACE service is a new venture within the Bristol Mental Health system, working with groups that are considered hard to reach and under-represented within mental health services. Alexis and Rujina are part of our casework team and help the women who access One25 to feel better and safer around their mental health.

Contact Alexis on

house icon

Sophie Banks

Housing Support Caseworker

Sophie works with women around any housing related need – benefits, tenancies, vulnerable housing, rough sleeping. She can advise on options and make referrals into safe and supportive accommodation. Sophie continues to work alongside women who are housed to help prevent any future episodes of homelessness.

Contract Sophie on

Golden Key 2

Leonie Harvey-Rolfe

Golden Key Services Coordinator

Leonie is on secondment to Golden Key, a research partnership programme across Bristol. Leonie brings her specialist knowledge in working with vulnerable women with complex needs to the Golden Key team. She works with women experiencing issues around offending, mental health, homelessness and substance misuse, coordinating their support and documenting any barriers to accessing services. This is especially helpful for our most hard-to-reach, marginalised women.

Contact Leonie on


Verity James-Sinetos

Drop-in and Criminal Justice Caseworker

Verity works in the drop-in, supporting women with their immediate needs and connecting them to a caseworker when they need one-to-one support. She also arranges for outside agencies to come in to drop-in so that the women can take part in a range of creative and educational activities.

In addition, Verity assists with criminal justice casework and is working on developing some new projects.

Contact Verity on

Maria Carvalho

Peony Coordinator

Contact Maria on

Shiona One25

Shiona MacPherson

Grants and Donor Fundraiser

Shiona works with local and national grant makers to secure funding for One25’s services. She also looks after our wonderful individual donors, keeping them updated on all the work their gifts make possible.

Contact Shiona on

Lu Oct 17

Lu Willott

Community Fundraiser

Lu works with individuals, community groups and corporates, supporting them to fundraise and raise awareness of One25 and the women we serve.

Contact Lu on


Sam Ford

Communications Officer

Sam works to keep supporters and the public updated and informed. He manages One25’s website and social media as well as working with volunteer speakers and with the media.

Contact Sam on

photograph of Maeve Heatley

Maeve Heatley

Fundraising & Communications Intern

Maeve is on a placement with us over the course of the summer. She assists with stewarding fundraisers in the community, and supports the rest of the team with tasks such as event planning and research.

Maeve is currently studying English Literature at the University of Bristol.

Kate T

Kate Trotman

Volunteer Manager

Kate recruits, supports, coordinates and trains our volunteers. She has a background in Mental Health services, including front-line, training, and volunteer management roles.

If you are interested in volunteering email

Contact Kate directly on


Cassie Barfield

Executive Assistant

Cassie supports Anna and Sophie in their day-to-day activities. In doing so she frees them up so they can continue to put all their efforts into making sure the women can get all the help they need and that One25 is fit for purpose!

Contact Cassie on

One25 Kate Golten

Kate Golten

Finance Assistant

Kate supports Sophie in finance, assists with volunteer co-ordination as well as general administration. She’s a busy woman with a varied role which includes bargain hunting for crucial supplies, such as gloves, knickers and toothbrushes, when we are running low of donated goods.

Contact Kate on

One25 Sue Hazelden

Sue Hazelden

Resources Coordinator

As the longest serving staff member at One25, Sue supports Sophie with issues relating to One25’s infrastructure as well as HR. She’s our resident techie, when the usual ‘switch it off then on again’ technique falls flat!

Contact Sue on

One25 Polly Bramley

Polly Bramley

Services Assistant

Polly monitors stocks to make sure that there is always a plentiful supply of cake, clothes and food for the women as well as preparing the drop-in and office spaces to be ready for anything. She only works mornings but somehow keeps the whole place clean and stocked day and night.

Contact Polly on


Hazel Renouf (maternity leave)

Criminal Justice Caseworker

Hazel works both in prison and in the community, helping women caught in a cycle of repeat offending. She helps the most vulnerable and at-risk women to know that they are not alone.

Contact Hazel on


mental health icon

Rujina Alam (maternity leave)

Assertive Contact and Engagement Caseworker (part time)

Contact Rujina on

Log in

Forgotten password?

Back to log in

Website Design by Atomic Smash, Bristol

©2018 - Registered in England. Reg. No. 3362644. It is registered as a charity. Reg. No. 1062391