Meet the team

Who are the One25 staff? We are the caseworkers changing lives; the office team holding us together and the fundraisers keeping us going. We could do none of this without our 120 volunteers and our fantastic partners and supporters.

Anna Smith - One25 CEO

Anna Smith


Formerly with Bristol domestic abuse charity Survive and London-based Advance Charity, Anna joins One25 as our new CEO. Read her interview blog.

Contact Anna on


Jennifer Riley

Operations Manager

Jenny comes to One25 with over 10 years’ experience working with homeless people in Bristol. She works closely with the CEO to implement strategic plans and overall management of One25.

Contact Jenny on

Tracey T NEW

Tracey Tudor

Services Manager

Tracey heads up all of our frontline services to ensure that women can get the help that they need. A ray of sunshine on even the gloomiest day; Tracey brings positive energy in abundance!

Contact Tracey on


Rachel Mac Dermot

Drop-in Coordinator

Rachel ensures that drop-in is a safe and supportive environment for our women. Also that staff and volunteers have the chance to work with give to the women as appropriate.

Contact Rachel on

One25 Amy Sutcliffe

Amy Sutcliffe

Fundraising and Communications Manager

Amy leads on all our fundraising connecting supporters to the women we help and ensuring that we’re still here for the women tomorrow, the day after, and the day after that.

Contact Amy on

One25 Sophie Whitaker

Sophie Whitaker

Finance and Resources Manager

Sophie leads on HR, finance and infrastructure; cementing One25’s foundations so that the work can actually happen.

Contact Sophie on


Verity James-Sinetos

Criminal Justice Caseworker (Maternity Cover)

Verity works both in prison and in the community, helping women caught in a cycle of repeat offending. She helps the most vulnerable and at-risk women to know that they are not alone.

Contact Verity on


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Moira Hutton

Independent Domestic and Sexual Violence Advisor

Moira supports women who have experienced physical or sexual assault to get justice, therapeutic support and a safer lifestyle. She also works with a small number of trafficked women. Read Moira’s blog post.

Contact Moira on

Moira’s photo is blank for safeguarding reasons.

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Jane Bowman

Recovery Caseworker

Jane brings over 30 years of experience in supporting people with addictions, child abuse, criminal justice issues and much more. As a recovery worker, Jane specialises in helping the women to exit street sex-work and address their addictions so they can build a new life in the community, free from life-controlling issues.

Contact Jane on

One25 Casework Support

Alexis Jolliffe

Assertive Contact and Engagement Caseworker (maternity cover)

The ACE service is a new venture within the Bristol Mental Health system, working with groups that are considered hard to reach and under-represented within mental health services. Alexis is part of our casework team and helps the women who access One25 to feel better and safer around their mental health.

Contact Alexis on

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Sophie Banks

Housing Support Caseworker

Sophie works with women around any housing related need – benefits, tenancies, vulnerable housing, rough sleeping. She can advise on options and make referrals into safe and supportive accommodation. Sophie continues to work alongside women who are housed to help prevent any future episodes of homelessness.

Contract Sophie on

Golden Key 2

Leonie Harvey-Rolfe

Golden Key Services Coordinator

Leonie is on secondment to Golden Key, a research partnership programme across Bristol. Leonie brings her specialist knowledge in working with vulnerable women with complex needs to the Golden Key team. She works with women experiencing issues around offending, mental health, homelessness and substance misuse, coordinating their support and documenting any barriers to accessing services. This is especially helpful for our most hard-to-reach, marginalised women.

Contact Leonie on

One25 drop-in support worker

Katie Long

Drop-in Support Worker (Maternity Cover)

Katie works in the drop-in, supporting women with their immediate needs and connecting them to a caseworker when they need one-to-one support. She also arranges for outside agencies to come in to drop-in so that the women can take part in a range of creative and educational activities.

Contact Katie on

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Sophie Birch

Community Fundraiser (Maternity Cover)

Sophie builds relationships with churches, students, WI’s and all sorts of fab groups, helping to build up a big community of support for One25’s work with vulnerable women.

Contact Sophie on

Shiona One25

Shiona MacPherson

Grants and Donor Fundraiser

Shiona works with local and national grant makers to secure funding for One25’s services. She also looks after our wonderful individual donors, keeping them updated on all the work their gifts make possible.

Contact Shiona on


Sam Ford

Communications Officer

Sam works to keep supporters and the public updated and informed. He manages One25’s website and social media as well as working with volunteer speakers and with the media.

Contact Sam on

One25 Volunteer Manager Caroline

Caroline McAleese

Volunteer Manager

Caroline recruits, supports, coordinates and trains our volunteers. She has a wealth of experience in settings ranging from health and social care to community kitchens and volunteers herself in various charities! She loves cats and bakes a mean cake (which does not contain cat).

Contact Caroline directly on If you are interested in volunteering email

One25 Bristol charity Executive Assistant, Alex

Alexandra Palmer

Executive Assistant

Alex supports Anna and Sophie in their day-to-day activities. In doing so she frees them up so they can continue to put all their efforts into making sure the women can get all the help they need and that One25 is fit for purpose!

Contact Alex on


One25 Kate Golten

Kate Golten


Kate supports Sophie in finance, assists with volunteer co-ordination as well as general administration. She’s a busy woman with a varied role which includes bargain hunting for crucial supplies, such as gloves, knickers and toothbrushes, when we are running low of donated goods.

Contact Kate on

One25 Sue Hazelden

Sue Hazelden

Resources Coordinator

As the longest serving staff member at One25, Sue supports Sophie with issues relating to One25’s infrastructure as well as HR. She’s our resident techie, when the usual ‘switch it off then on again’ technique falls flat!

Contact Sue on

One25 Polly Bramley

Polly Bramley

Services Assistant

Polly monitors stocks to make sure that there is always a plentiful supply of cake, clothes and food for the women as well as preparing the drop-in and office spaces to be ready for anything. She only works mornings but somehow keeps the whole place clean and stocked day and night.

Contact Polly on


Azelie Williams

Fundraising Intern

Azelie supports the fundraising team, focusing on the annual Sleep Out in February. She recently graduated from Bristol University as a biochemist and is taking a sideways step into the wonderful world of fundraising!

Contact Azelie on

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